Last Updated: October 15, 2026
These Terms of Use govern your access to and use of vexorinas.com, including browsing the website, viewing product information, using available features, contacting customer support, and interacting with website content.
VEXORINAS™ is owned and operated by Zhengzhou Xiwei Technology Co., Ltd.
Owner: Yu Jingli
Legal Company Name: Zhengzhou Xiwei Technology Co., Ltd.
Website: vexorinas.com
Email: service@vexorinas.com
Phone: +86 13415806220
Business Address:
Unit 1, Building 3, Courtyard 21, Huangyu Street, Guancheng Hui District, Zhengzhou City, Henan Province, Floor 22, Room 2201, China
1. Acceptance of These Terms
By accessing, browsing, or using the website, you agree to follow these Terms of Use and all applicable laws.
If you do not agree with these Terms, please stop using the website.
These Terms should be read together with:
- Privacy Policy
- Terms of Service
- Terms and Conditions
- Shipping Policy
- Return and Refund Policy
- Payment and Security
- Any product or checkout information displayed on the website
2. Lawful Website Access
You may use the website for lawful purposes, including:
- Browsing products
- Reviewing product information
- Adding products to a cart
- Placing an order
- Contacting customer support
- Checking shipping information
- Requesting a return or refund
- Reading store policies
You must use the website responsibly and must not interfere with the normal operation of the store.
3. Prohibited Activities
You must not use the website to:
- Break any applicable law or regulation
- Commit or attempt fraud
- Impersonate another person or business
- Provide false or misleading information
- Access accounts or systems without authorisation
- Interfere with website security
- Introduce viruses, malware, or harmful code
- Conduct phishing, spam, or deceptive activity
- Scrape personal information unlawfully
- Copy website content for unauthorised commercial use
- Circumvent technical restrictions
- Overload, disrupt, or damage the website
- Infringe intellectual-property rights
- Use automated tools in a way that burdens the website
- Attempt to obtain products or discounts through abuse of the checkout process
We may suspend or restrict access if we reasonably believe that these Terms or applicable laws have been violated.
4. Website Content
The website may include:
- Product names
- Product descriptions
- Product images
- Product specifications
- Prices
- Availability information
- Shipping information
- Promotional content
- Customer-service information
- Brand materials
- Articles or informational content
- Reviews or customer submissions
- Policy pages
We aim to keep website content accurate and current, but information may occasionally contain typographical, technical, inventory, pricing, or display errors.
We may correct, update, remove, or change website content at any time.
5. Product Information
Product colours and appearance may vary slightly because of:
- Lighting conditions
- Photography
- Screen settings
- Device display
- Material characteristics
- Manufacturing variation
- Product updates
Customers should review the product page and checkout summary carefully before placing an order.
The website does not guarantee that every product image will appear exactly the same on every screen or match every physical item in every minor detail.
6. Intellectual Property
All content on the website is owned by or licensed to Zhengzhou Xiwei Technology Co., Ltd., unless otherwise stated.
This includes:
- VEXORINAS™ name
- Brand marks
- Logos
- Product photographs
- Product descriptions
- Text
- Graphics
- Illustrations
- Layouts
- Website design
- Icons
- Visual elements
- Policy content
- Downloadable materials
You may view or use the content for personal, non-commercial shopping purposes.
You may not copy, reproduce, modify, publish, distribute, sell, license, display, or commercially exploit website content without prior written permission, except where permitted by law.
7. Trademarks
VEXORINAS™ and associated brand elements may be trademarks or trade names of the brand or its owner.
You may not use the brand name, logo, or other distinctive brand elements in a way that:
- Suggests unauthorised sponsorship
- Creates confusion about ownership
- Implies a partnership that does not exist
- Misrepresents a relationship with VEXORINAS™
- Uses the brand for a competing commercial purpose
8. Customer Reviews and User Content
Customers may be able to submit reviews, comments, questions, photographs, suggestions, or other content.
You are responsible for ensuring that submitted content:
- Is accurate and not intentionally misleading
- Does not violate the rights of another person
- Does not reveal private information without permission
- Does not contain unlawful material
- Does not contain threats, harassment, or hateful content
- Does not contain malware or harmful code
- Does not infringe copyright, trademark, privacy, or publicity rights
- Does not impersonate another person
We may review, moderate, refuse, or remove content that violates these requirements or interferes with the store.
9. Permission to Use Submissions
By submitting a review, photograph, comment, or other content, you grant VEXORINAS™ a non-exclusive, worldwide, royalty-free permission to use, reproduce, display, adapt, publish, and distribute the content for reasonable business purposes, including:
- Website operation
- Product presentation
- Customer communication
- Marketing
- Advertising
- Social-media communication
- Service improvement
This permission does not remove your ownership of rights that you retain under applicable law.
10. Third-Party Links
The website may contain links to third-party websites or services, including:
- Payment platforms
- Shipping carriers
- Social-media platforms
- Analytics providers
- Customer-support services
- External information sources
Third-party websites are controlled by their own operators and may have separate terms and privacy policies.
VEXORINAS™ is not responsible for the availability, accuracy, security, content, or practices of third-party websites.
11. Third-Party Services
The website may use third-party services for:
- Hosting
- Ecommerce infrastructure
- Payment processing
- Fraud prevention
- Shipping
- Fulfilment
- Analytics
- Customer support
- Email delivery
- Security monitoring
Your use of a third-party service may be subject to that provider’s own terms and policies.
12. Electronic Communications
When you visit the website, place an order, submit a form, or contact us electronically, you agree that we may communicate with you electronically where permitted by law.
Electronic communications may include:
- Order confirmations
- Payment notices
- Shipping updates
- Delivery messages
- Return instructions
- Refund confirmations
- Customer-service replies
- Policy updates
- Security notices
- Promotional messages where permitted
You may unsubscribe from promotional communications, but essential transaction and service messages may still be sent.
13. Account Information
If the website provides account functionality, you are responsible for:
- Keeping login credentials confidential
- Providing accurate account details
- Updating information when necessary
- Preventing unauthorised account access
- Notifying us of suspected misuse
You must not use another person’s account without permission.
We may suspend or restrict an account where reasonably necessary to protect the customer, website, payment process, or business.
14. Orders and Purchases
Product purchases are governed by:
- Terms of Service
- Terms and Conditions
- Payment and Security
- Shipping Policy
- Return and Refund Policy
- Product information shown before checkout
- Final checkout information
- Order confirmation
Browsing the website does not guarantee product availability or acceptance of an order.
15. Website Changes
We may change, update, suspend, or discontinue the website or any part of its content.
Changes may include:
- Product listings
- Product descriptions
- Prices
- Inventory
- Website layout
- Website functions
- Payment methods
- Shipping options
- Promotional offers
- Policy pages
- Account functions
We may make changes without advance notice where reasonably necessary for business, technical, security, or legal reasons.
16. Website Availability
We aim to maintain a reliable website, but we do not guarantee that it will always be:
- Available
- Uninterrupted
- Error-free
- Secure from every possible threat
- Compatible with every device or browser
- Free from delays or technical issues
The website may be affected by:
- Maintenance
- Software updates
- Hosting issues
- Network outages
- Payment-provider interruption
- Security events
- Server problems
- Carrier or fulfilment integrations
- Events outside reasonable control
17. Security
You must not attempt to compromise or bypass website security.
Prohibited activities include:
- Testing vulnerabilities without permission
- Bypassing access controls
- Guessing or stealing passwords
- Accessing restricted systems
- Uploading malicious code
- Interfering with payment processes
- Intercepting or collecting information unlawfully
- Attempting to disrupt website availability
Suspected security issues should be reported to:
18. Privacy
Information collected through the website is handled according to the Privacy Policy.
Personal information may be used for:
- Order processing
- Payment handling
- Shipping and fulfilment
- Customer support
- Returns and refunds
- Fraud prevention
- Website improvement
- Security
- Legal compliance
- Promotional communication where permitted
Please review the Privacy Policy for more information about data collection, use, sharing, retention, cookies, and customer choices.
19. Disclaimer
The website and its content are provided for general shopping and informational purposes.
To the extent permitted by law, we do not guarantee that:
- All website information will always be complete
- All information will be free from errors
- All products will remain available
- Product images will exactly match physical products
- Website access will always be uninterrupted
- Third-party services will operate without interruption
- Delivery estimates will always be met
- Every technical issue can be prevented
Nothing in these Terms excludes any guarantee, liability, or consumer right that cannot legally be excluded.
20. Limitation of Liability
To the extent permitted by applicable law, VEXORINAS™ and Zhengzhou Xiwei Technology Co., Ltd. are not responsible for indirect, incidental, special, or consequential loss arising from:
- Website use
- Website unavailability
- Third-party services
- Carrier delays
- Customs delays
- Customer-provided incorrect information
- Unauthorised account access caused by failure to protect credentials
- Events outside reasonable control
This limitation does not apply to liability that cannot legally be excluded or limited.
21. Events Outside Reasonable Control
Events outside reasonable control may include:
- Natural disasters
- Severe weather
- War
- Civil disturbance
- Government restrictions
- Public-health measures
- Carrier disruption
- Labour disputes
- Utility failures
- Internet or telecommunications outages
- Customs interruption
- Supplier disruption
- Cybersecurity incidents
- Transportation failures
We will take reasonable steps to restore service, communicate significant issues, and assist with affected orders where possible.
22. Consumer Protection
These Terms of Use do not remove or limit mandatory consumer protections available under applicable law.
This may include rights relating to:
- Product quality
- Product conformity
- Defective goods
- Repairs
- Replacements
- Refunds
- Cancellations
- Withdrawals
- Delivery
- Privacy
- Warranties
- Dispute resolution
If a mandatory local rule provides stronger protection, that rule will apply to the extent required.
23. Complaints and Dispute Resolution
If you have a concern about the website, an order, a product, a payment, delivery, a return, or a refund, please contact:
Please include:
- Order number, if relevant
- Name
- Email used at checkout
- Description of the concern
- Supporting information or photographs where useful
We will review the matter and communicate the available next step.
Customers may also have access to governmental, statutory, payment-provider, or other dispute-resolution processes depending on their location.
24. Governing Law
These Terms of Use are governed by applicable law, without removing mandatory consumer protections available in the customer’s location.
25. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
26. No Waiver
If we do not immediately enforce a provision of these Terms, that does not waive our right to enforce the same provision later.
27. Entire Agreement
These Terms of Use, together with the following pages and information, describe the primary rules for using the website:
- About Us
- Contact Us
- FAQ
- Payment and Security
- Privacy Policy
- Return and Refund Policy
- Shipping Policy
- Terms of Service
- Terms and Conditions
- Product information
- Checkout information
- Order confirmation
28. Updates to These Terms
We may update these Terms of Use when:
- The website changes
- New functions are introduced
- Products or services change
- Payment procedures change
- Shipping arrangements change
- Privacy or security practices change
- Legal requirements change
The revised version will be posted on the website with an updated date.
29. Contact Information
For questions about these Terms of Use, contact:
VEXORINAS™
Owner: Yu Jingli
Legal Company Name: Zhengzhou Xiwei Technology Co., Ltd.
Website: vexorinas.com
Email: service@vexorinas.com
Phone: +86 13415806220
Business Address:
Unit 1, Building 3, Courtyard 21, Huangyu Street, Guancheng Hui District, Zhengzhou City, Henan Province, Floor 22, Room 2201, China